PlayToro Casino Review - FAQ

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PlayToro
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FAQ

We have collected the most frequently asked questions about PlayToro. Have a look!

How to make a deposit at PlayToro?

In order to make a deposit at PlayToro, you need to register an account. The process of registering is fast and won’t take more than just a couple of minutes of your time.

After you’ve successfully registered and verified your account, all that is left is to visit the cashier’s section and click the Deposit button. Then, select one o the available payment methods and enter your preferred deposit amount, which cannot be lower than $10.

Will I get free spins at PlayToro?

Immediately after registering and making your first deposit, you will become eligible to claim the casino’s welcome bonus, which also features 25 free spins on Wild Toro slots. However, you must remember that these free spins come with certain terms and conditions that you need to meet.

How long does it take to verify my account at PlayToro?

In a vast majority of the cases, PlayToro will be able to verify your account 12 hours after you’ve sent the proper documentation. However, if you haven’t heard from the team in 48 hours, be sure to get in touch with the PlayToro customer service.

Is it possible to cancel self-exclusion?

After activating the self-exclusion program, you will not be able to cancel it. The only way that you can change the period is if you wish to extend it. In that case, you need to get in touch with the customer support team and discuss the details.

How to self-exclude at PlayToro?

To self-exclude at PlayToro, you need to choose one of the three available Player Limitations – Cooling Off, Temporary Suspension and Self-Exclusion. Your account will be suspended for a certain period, depending on the chosen option.

How to withdraw funds at PlayToro?

To withdraw money from your account at PlayToro, you need to log in and access the cashier’s section. Then, choose the same method that you used to deposit funds and enter the amount that you wish to withdraw.

Once the casino processes your funds, they will be transferred to the payment method you provided.

What are the accepted payment methods at PlayToro?

PlayToro accepts several methods through which you will be able to deposit and withdraw funds.

That includes credit and debit cards, PayPal, ecoPayz, MuchBetter, Jeton, Skrill, Trustly, Sofort and Paysafecard. Deposits at this online casino are instant, whereas withdrawals come with a processing period. It is also worth mentioning that the number of accepted methods vary, depending on your location.

What are the processing periods of withdrawal methods at PlayToro?

Once you request a withdrawal at PlayToro casino, your funds will be processed before being sent to the payment method that you chose. The average processing time for credit and debit cards as well as for wire transfers is 3-7 business days.

On the other hand, the processing time for withdrawals made with Skrill, Neteller, Trustly, Paysafecard, PayPal and ecoPayz is 0-1 business day.

Does PlayToro feature a loyalty program?

Yes, PlayToro features its own loyalty program through which the most loyal players of the casino can gain access to exclusive promotions. The VIP club has 6 levels – Bronze, Silver, Gold, Platinum, Diamond and Red Diamond.

In order to level up, you will have to collect points, but the last two levels are by invitation only. Points are collected by playing the games for real money.

Does PlayToro feature a welcome bonus?

All new players that decide to register an account at PlayToro will be pleased to know that this casino features a welcome offer. Once you make your initial deposit here, the casino will provide you with a 100% match bonus that goes up to $100 and additional 25 free spins.

However, you must be aware of the terms and conditions as you won’t be able to withdraw winnings made with the bonus until you’ve met them.

Is PlayToro a licensed and secure online casino?

As an online casino that is licensed by the Malta Gaming Authority, you can rest assured knowing that PlayToro is a reliable and trustworthy online casino.

Moreover, the site utilizes the latest SSL encryption software which encrypts data sent between you and its servers, making it impossible for unwanted third parties to gain access to your sensitive information and misuse it.

What are some of the most popular slot games at PlayToro?

There are hundreds of quality slot games that you can choose from at PlayToro. All of them are optimized for mobile use, meaning that you can access and play them at any time and place.

Some of the most popular picks include Starburst, Immortal Romance, Cleopatra, Book of Magic, Buffalo King Megaways, Book of Dead, Million Zeus, The Dog House, Big Bass Bonanza, Wolf Gold and Shining Crown.

Are there any live casino games available at PlayToro Casino?

Apart from featuring tons of quality slot and table games, you can also enjoy various live casino games at this reputable online casino.

There are numerous blackjack, poker, roulette and baccarat variants, as well as game shows such as Who Wants to Be a Millionaire and MONOPOLY Live. Of course, in order to access them, you need to register an account at PlayToro.

Which game providers have supplied PlayToro?

Reputable game providers are synonymous with a quality gaming experience as they create the best games on the market. PlayToro is fully aware of this fact which is why it made sure to have its game library supplied by the best brands such as NetEnt, Microgaming, Evolution Gaming, Play’n GO, Quickspin, Pragmatic Play, NextGen and ELK Studios.

What are the available game categories at PlayToro?

PlayToro has one of the most diverse game libraries on the market as it includes 3,000+ games by many of the world’s best providers. These games are divided into the following categories: slots, live casino, jackpots, card games and roulette.

Each of the games in these categories can be accessed from any mobile or desktop device as they are powered by the latest HTML5 technology.

How to register an account?

Registering an account at PlayToro is simple and you will complete this process with ease, regardless of your computer skills. First, you need to access the official website of this online casino.

Then, click on the Sign Up button, located at the top-right corner. Fill out all the information in the required fields and agree to the terms and conditions.

Keep in mind that you will have to verify your account before being able to use all of the services at PlayToro.

What are the available bonuses and promotions at PlayToro?

Not only does PlayToro provide its registered players with 3,000 quality casino games, but it also has a few bonuses and promotions in store.

First off, it offers the 100% match deposit welcome bonus that also offers 25 free spins. Then, we got the Daily Picks bonus that provides players with daily rewards, the Prize Twister, the numerous featured tournaments and the casino’s very own VIP Club.

Through the VIP Club, you can gain access to unique features such as personal account managers, higher withdrawal limits, birthday presents and more.

How to get in touch with the customer support team?

If you have any questions or concerns about your account, payments, verification, games or else, you can always get in touch with the customer service team at PlayToro.

They are very responsive and will answer all of your inquiries in a timely manner and provide you with the most effective solutions.

You can get in touch with them via Live Chat or by sending them an email at support@playtoro.com. PlayToro’s customer service is available 24/7.

Are there any jackpots at this online casino?

One of the best features of PlayToro is the fact that it features numerous jackpot games, all of which have amazing rewards.

There are countless jackpot games that you can enjoy on your mobile and desktop devices and some of the top mentions here are Shining Crown, Supreme Hot, Age of the Gods: God of Storms, King Kong Cashpots JK, Fluffy Favourites Mega Jackpot, Mega Bars JK, King Kong Cash JPK, Last Chance Saloon, Eye Of Horus JKP and Diamond Mine Megaways JPK.

Do I need to verify my account at PlayToro?

Once you register an account at PlayToro, the casino will ask you to verify it to confirm your age and that you are a real person. Verifying is easy – all you have to do is go to the cashier’s section and upload a photo of your ID/passport and a utility bill or bank statement that includes your full name and address.

If you are using a credit card, you will also be required to send photos with the first and last 4 numbers of it. The casino usually takes 12 hours to review the documents and verify your account.

What are the wagering requirements of the welcome bonus at PlayToro?

The welcome bonus at PlayToro will provide new players with a 100% match deposit bonus that goes up to $100 as well as 25 free spins. However, it is important to know that the wagering requirements are not fixed here.

In other words, the wagering requirements for the match deposit bonus are set at x30, while the wagering requirements of the free spins are x60. Additional terms and conditions to the welcome offer are also applied.

Which deposit methods can I use to claim the welcome offer?

The welcome bonus at PlayToro is a deposit bonus, meaning that you have to deposit funds in order to receive it.

The minimum required deposit is $10 and you can use all of the accepted payment methods at the casino, including credit and debit cards, Skrill, Paysafecard, PayPal, Jeton, MuchBetter, ecoPayz, etc.

The deposit will be instant and once you use the bonus code WELCOME, you will claim the welcome offer instantly.

Who operates PlayToro?

PlayToro is a licensed and regulated online casino that is operated by SkillOnNet which is a company whose activities are regulated by the Malta Gaming Authority under license number MGA/CRP/171/2009/01.

Which currencies are accepted at PlayToro?

Not only does PlayToro accept a variety of payment methods through which players can deposit and withdraw funds, but it also accepts quite a lot of currencies. That includes:

  • British pound
  • Euro
  • United States dollar
  • Australian dollar
  • Canadian dollar
  • Norwegian krone
  • Russian rubble
  • South African rand
  • Danish krone
  • Swiss franc
  • Swedish krone

You can select your preferred currency when you are in the process of registering an account at this online casino.

Can I play the featured games for free?

One of the best parts about PlayToro is the fact that this casino allows all visitors to try out many of its featured games for free. They don’t need to register an account to do so and thanks to this feature, you can get a clear idea of what this casino has to offer.

Keep in mind that when you are playing for free, you also won’t be able to claim real money rewards. Real money rewards are only available if you register and deposit money to enjoy the games.

Does PlayToro feature a mobile app?

At the moment, PlayToro does not have a mobile app, but the site utilizes the latest HTML5 technology.

That means that you can access its platform from your Android or iOS mobile browser at any time and place, just as long as you are connected to the Internet.

The game graphics and features will not change, nor will the overall gaming experience. Thanks to mobile optimization, PlayToro has made itself extremely accessible to players.

What are the minimum deposit and withdrawal limits?

Each online casino has certain banking policies, especially when it comes to the minimum deposit and withdrawal. PlayToro is no exception to this rule as this casino site has certain minimum limits.

With that being said, the minimum deposit limit here is $10, while the minimum withdrawal limit is $20. Deposits are instant, whereas withdrawals come with a processing period, depending on the chosen method.

Which languages does PlayToro Casino support?

Considering the fact that PlayToro operates globally, it is logical for the casino to support multiple languages. You will be pleased to know that the available languages at this online casino are English (UK), English (Canada), Norwegian, French, Suomi, Spanish (Argentina), German and Russian.

Are there any bonus codes at PlayToro?

PlayToro has made sure that it is as easy for players to claim the featured bonuses and promotions as possible, which is why it did not bother to include any bonus codes.

The only exception to this rule is the casino welcome bonus. Once you register an account and made the initial deposit at the casino, you will have to enter the bonus code WELCOME in order to claim the featured welcome offer.

Are there any country restrictions at PlayToro?

PlayToro is an online casino that operates globally. However, its services are unavailable in countries that consider online gambling an illegal activity. Moreover, players from the following regions cannot play the games for real money or make real money deposits:

  • Italy
  • France
  • the Republic of Cyprus
  • Slovenia
  • Estonia
  • Switzerland
  • Russia
  • Spain
  • the German State of Schleswig-Holstein
  • Czech Republic
  • Singapore
  • Lithuania
  • Portugal
  • Australia
  • the USA
  • China
  • Ukraine
  • Netherlands
  • Greece
  • Austria
  • Romania
  • Poland
  • Philippines
  • Denmark
  • Pakistan
  • Mexico
  • Turkey
  • Israel
  • Serbia
  • Iran
  • Belgium
  • Slovakia

Additionally, players from Bulgaria and Slovakia are not allowed to play the live casino games at this online casino, but they can enjoy all other categories.

Are underage people allowed to play at PlayToro?

In order to register an account at PlayToro, players need to be at least 18 years old. Thanks to the verification process, PlayToro makes sure that no underage people register at its site to play the featured games.

So, the answer to this question is no – underage people are not allowed to play at this online casino.

Can I use separate payment methods to deposit and withdraw funds?

Unfortunately, you can only choose one method through which you can deposit and withdraw funds. If you’ve chosen a debit card once you’ve registered an account, you’ll only be able to deposit and withdraw funds with this method.

You cannot use one method to deposit money and another method to withdraw funds. If you wish to change the method, visit the cashier’s section or contact support.

Total score8.2
Pros
+ No sign up needed
+ Pay N Play casino
+ VIP status benefits

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